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Terms & Conditions

Last updated 31 Oct 2026

4A. Independent Instructors, Teachers and Third-Party Courses

Partners Academy, operated by KAI Holdings Ltd, may allow independent instructors, teachers, trainers, consultants, industry professionals and guest speakers ("Independent Instructors") to create, publish, promote and deliver educational courses, training programmes, webinars, workshops and other learning materials through our platform.

4A.1 Independent Instructor Status

Independent Instructors are third-party content providers and are not employees, agents, partners or representatives of KAI Holdings Ltd unless expressly stated otherwise.

The views, opinions, advice, recommendations and teaching methods expressed by Independent Instructors are their own and do not necessarily represent those of Partners Academy or KAI Holdings Ltd.

4A.2 Course Content and Quality

Independent Instructors are responsible for preparing their course materials, maintaining appropriate professional standards, ensuring the accuracy of their statements and complying with applicable laws, regulations and intellectual property requirements.

Although Partners Academy may review, approve or moderate third-party courses, publication on our platform does not constitute an endorsement, independent verification or guarantee of the accuracy, quality, completeness or effectiveness of the material.

We do not guarantee that an Independent Instructor possesses any particular qualification, accreditation, professional licence or level of experience unless expressly verified and stated by Partners Academy.

4A.3 Educational and Commercial Outcomes

We do not guarantee that completing a course delivered by an Independent Instructor will result in employment, professional accreditation, increased income, business growth, successful marketing campaigns or any particular commercial outcome.

Students should independently evaluate any business, financial, marketing or professional recommendations before acting upon them.

4A.4 Complaints and Disputes

If a student believes that an Independent Instructor has provided inaccurate, misleading, inappropriate or unsatisfactory course content, they should contact Partners Academy at help@partners.academy.

We may investigate complaints, request corrections, restrict access to materials, remove courses or suspend instructors where reasonably appropriate.

Where an Independent Instructor contracts directly with a student, the instructor may be responsible for fulfilling their own contractual obligations, subject to the terms clearly disclosed before purchase.

Where KAI Holdings Ltd is the contracting supplier of a course or service, we remain responsible for fulfilling our own contractual obligations and any duties imposed by applicable consumer protection law.

4A.5 Limitation of Responsibility

To the extent permitted by law, KAI Holdings Ltd is not responsible for the independent personal opinions, unsupported commercial predictions or unauthorised representations made by Independent Instructors outside the scope of services contractually provided by Partners Academy.

We do not accept responsibility for independent business arrangements entered into between students and instructors outside the Partners Academy platform, except where liability arises from our own acts, omissions or legal obligations.

Nothing in this section excludes or restricts any statutory consumer rights, liability for our own breach of contract, or any other liability that cannot lawfully be excluded.

4A.6 Removal of Instructors and Courses

Partners Academy reserves the right to review, suspend or remove Independent Instructors and their course materials where there are reasonable grounds to believe that the content is unlawful, misleading, infringes intellectual property rights, breaches our platform rules or presents a material risk to students.

If a purchased course becomes unavailable, we will provide any appropriate alternative, refund or other remedy required by the applicable contract and consumer law.